Refund policy

Our Commitment to Safety and Hygiene 

Due to the personal nature of our handcrafted soap and body care products, we do not accept returns or exchanges.

Because these items are used directly on the body, we strictly enforce this policy so you can rest assured that every single product you receive is brand new, pristine, and has never been previously handled or returned by another customer. Your health, safety, and peace of mind are our absolute top priorities.

Damaged or Incorrect Items

While we do not accept returns, we want you to love your experience with us. Please inspect your order upon receipt. If an item is damaged during transit, defective, or if you received the wrong item, please contact us within 7 days of delivery with your order number and a photo of the issue. We will gladly work with you to make it right!